Unique and boutique
Beautiful entrance, impressive lighting, 5 star hotel style visitors restroom..Then the first thing you notice on entering the ground floor residential area is the smell of urine. It is overpowering.
The decor is new and chic, the "Castle Room" we were meant to be in has a nice, large bathroom. HOWEVER, the window of the room cannot be opened. There is no aircon, just two fans put up. At present temperatures, we stepped on arrival into a hot, sticky, smelly, overbearing room atmosphere, and nothing could be done about it. Calling the off-site management, they suggested opening the bathroom window. Yeah. That all does explain the smell others had described: a room that hasn't seen any fresh air... It seemed impossible we would be able to get any sleep in this posh gaschamber experience, so we rang the manager again. Within five minutes, we were asked to leave the premises, as they had put another booking into the room who'd arrive immenently. We went home again, where we can open the windows and get fresh air in to breath. Promised a refund, hope it arrives. If you fancy going there, I suggest you enquire whether they have any rooms where windows can be opened, or suffocate at your peril. - And I can confirm the untidy bedlinen others had managed, definitely hadn't seen an ironing board - bit like I'd do it at home. Overall: Not at this price range, really not.
Used to be much nicer. Showing lots of signs of wear and tear.
Excellent accommodation. A must stay.
Chaucer House is a UK Lodging based in Canterbury, South East England. Chaucer House is located at 15 The Friars, Canterbury CT1 2AS, UK.
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