Nice old building full of character. Clean room and friendly staff. Good food and atmosphere. Also very good location.
We felt welcomed and well taken care of in this authentically old but super clean hotel.In no particular order, our experience at Pilgrims Hotel exceeded our expectations based on location (right in the middle of everything with easy walking to many key points in the city), restaurant and pub on premises, friendliness and competence of the staff (the manager and the housekeeper in particular were very accommodating and kind), the cleanliness (it's an OLD property, and yet I never felt it was grungy anywhere), the quality of the bedding and towels is very high, the air temperature control in the room was good (we were there in winter and the heating was very responsive), the fact that we had not only a shower, but also a bathtub in our room, bottled water provided each day in the room, and finally, the fact that they they had a family room to let. Outstanding value for our dollar, and a great place for families.One issue, which we mitigated, was the water temperature of the shower. It was a little out of whack delivering cold water.
Old hotel in the heart of Canterbury. Carpets old with many a stain. Shower had one temperature - 100 degrees centigrade. Hotelier kind enough to allow us access to another room to shower and also gave money off. I took an extra pack of chocolate bourbons from the room as compensation. Breakfast was ok but depleted bread slices were not replenished. I mean like. By ANYONE
A very nice hotel, and I wish to make no complaints whatsoever. I was unable to sleep in the room given to me because of a ghostly presence, which really upset me. 2 mins after entering the room, I burst into tears, and felt really dizzy, for no reason. I later discovered that there is a 'grey lady' who either visits, or is resident at the Pilgrims...particularly on the floor of the room I was given. Spooky stuff!
Amazing location, rooms were great and perfect for family of four (two young kids loved it). Would visit again! (has dedicated car park 7 min walk away)
Pilgrims Hotel is a UK Lodging based in Canterbury, South East England. Pilgrims Hotel is located at 18 The Friars, Canterbury CT1 2AS, UK.
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