Customer service is at the highest level. For years they have been willing to action rather extraordinary order of mine. I wish the flowers were a little bit cheaper, especially when the competition is fairly strong in the area.
Brilliantly displayed, fresh, bright, vibrant and delivered on time and in good condition,
Buyer remorse - took time out of the office to visit an independent store which I thought would have better care and quality. Paid almost twice as much for less than half the same flowers I found in the supermarket on the way home. Most importantly, they were far less fresh and literally no care had been given to the wrapping and presentation whatsoever.
Had several bunches of flowers from here over the past year or so, more often than not am disappointed with them as I have to remove a stem or two upon arrival or they are dying within a few days. Finally got around to emailing them with the info. Reply told me that they dont get complaints & its my fault / problem. Offered to send a complimentary bunch, that never arrived.
We got our wedding flowers from here (my bridal bouquet and the pinholes for the men) and we have no complaints. We went for a quick meeting and they instantly knew exactly what we wanted. There was no stress regarding the flowers as we knew they had everything under control, and it was delivered straight to my room where I was getting ready. Great service and amazing competent people!
Marlowe Florists is a UK Florist based in Canterbury, South East England. Marlowe Florists is located at 19A St Margaret's St, Canterbury CT1 2TH, UK.
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